Reservation Policy
1. Reservation can be made if 50 % Deposit from One night charge is received.
2. Transffered slip must be fax to +62 262 542 188
Reservation Policy
Period : All seasons
- FIT ( Personal, Company, Travel )Reservation advance, can be made & confirmed if 50 % Down payment from One night charge or Guaranteed Letter is received after one day reservation.GIT ( Group ) Reservation advance, can be made & confirmed if 50% Down payment from the total Payment is received 3 weeks prior to arrival. Otherwise ,reservation automatically cancelled.
- To Travel Agent : ( Pre – Payment ) FIT Reservation can be made & Confirmed if the voucher is received ( via fax ), also full payment must be received 3 days prior to arrival.
GIT ( Group ) Reservation can be made & confirmed if 50% Down payment from the total Payment is received 3 weeks prior to arrival . Otherwise ,reservation automatically cancelled. - Transffered slip, Guaranteed letter, Voucher must be fax to +62 262 542 188
Urgent reservation :
* No transfer Deposit for walk in Guest, one night full payment must be received upon Check in.
* To travel Agent, Voucher have to be sent on that day , and full payment have to received on that day or one day at the latest after guest departure.
Cancellation & Alteration policy
GIT : Cancellation should be applied within 2 weeks prior to arrival.
FIT : Cancellation should be applied within 7 days at the latest prior to arrival, if the reservation made under 7 days prior to arrival, the cancellation / alteration should be applied 1 x 24 hours.
100% one night charge for no show on the check in date
50% from the room rate booked if the hotel notified less than time limit mentioned.
Authorized and confirmed by :
The Management of Kampung Sampireun Resort & Spa
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